Return Policy

 

PLEASE SUBMIT CONTACT FORM BEFORE YOU RETURN THE PRODUCT WHEN YOU WANT TO RETURN THE PRODUCT WITH THE REASON WHY YOU WANT TO RETURN THE PRODUCT.

  • When you change your mind, you can return the goods with your cost in 30 days.

We'll issue refund as soon as we get the product. 

The shipping cost won't be refunded.

  •  When you get the defected product or the product is broken on the way, please contact us with the picture. La Coqueta Jewelry will pay the return shipping for you to return the product. We'll refund or replace upon your request as soon as we get the product.
  • Our policy lasts 30 days. If 30 days have gone by after the successful delivery, unfortunately we can’t offer you a refund nor exchange
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require you to contact us.
  • Please do not send your purchase back to the manufacturer.

 

 

 

  • We don't accept the return
  1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  2. Any item that is returned more than 30 days after delivery

 

  • Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

  • Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lacoquetafashion@gmail.com.

 

  • Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lacoquetafashion@gmail.com and send your item to: 111 S 15th st ste A McAllen Texas US 78501.

 

  • Shipping

To return your product, you should mail your product to: 111 S 15th st ste A McAllen Texas US 78501

 

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.